VIA Care’s Vision is an extraordinary commitment to combined support services, so you can live life on your terms. 
VIA Care’s Mission is to provide quality, sustainable and flexible services that uphold human rights and create opportunities, empowering you to live the life you choose. We are committed to a shared, person-centred mission. At VIA Care we continuously improve our services to maintain a home care and personal service that is responsive to the needs of care recipients and families while facilitating their individuality and independence.
We understand that many participants lament losing trusted support staff when their support needs change. We have forged partnerships with the training industry so that our staff can meet your changing needs, rather than needing to change support workers. With training in our DNA we are continually investing in best-practice training and can rapidly upskill our staff to meet participant needs.
All of VIA Care’s operations and activities are built upon the Values of our customers, their families, and their support network. 
We strive to achieve the following 7 key values which form the corner stone of our service 
Collaboration - We work together on our shared goals 
Strive - We reach above and beyond for success 
Innovation - We bring new ideas and welcome new things 
Recognition - We acknowledge and appreciate the value of each individual  
Accountability - We take responsibility for our actions  
Respect - We value people for their unique perspective and contribution
Responsiveness- We respond to unique and individual requirements and grow our service around changing support needs
